Case study · Dental

Wellbrook Dental Group

Unified 6 practice locations onto a single operations platform with AI-assisted scheduling and intake.

Headline outcome

−42%

no-show rate

The challenge

What they were up against.

Six locations, five different schedulers, one PMS that nobody fully trusted. Patient no-shows were eating capacity and staff were drowning in manual intake and recalls.

Our approach

What we did about it.

  • 01Deployed an AI voice agent handling scheduling, confirmations, and recalls across all locations
  • 02Consolidated intake forms and insurance verification into one automated pipeline
  • 03Built an operations dashboard showing per-location performance in real time
  • 04Integrated with existing PMS without forcing a migration

The outcome

Numbers, after launch.

−42%reduction in no-shows
+18hper location per week saved
92%patient satisfaction on AI interactions

Ready when you are.

Tell us what you're running, what's broken, and what you want it to feel like. We'll take it from there.

(240) 883-7711·info@cybexs.com