Case study · Logistics
Meridian Logistics
Custom fleet dashboard pulling telematics, dispatch, and finance data into one operational view.
Headline outcome
3.8×
faster incident response
The challenge
What they were up against.
Dispatch was flying blind. Telematics, dispatch software, and finance lived in separate systems — no one had a full picture, and incidents went untreated for hours.
Our approach
What we did about it.
- 01Built a unified operations dashboard consuming data from 7 source systems
- 02Designed alerting tuned for real incidents, not notification spam
- 03Added shift-handover reports that are automatically generated and emailed
- 04Provided 24/7 monitoring for the data pipeline feeding the dashboard
The outcome
Numbers, after launch.
3.8×faster incident response
−65%false-positive alerts
100%shift handovers automated
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